We use cookies to ensure that we provide you with the best experience of our site. If you continue to browse our website we will assume that you are happy to receive cookies.
To learn more about how they are used please view our Privacy Notice. [X]


Frequently Asked Questions

1 2 3 4 5 ...  Next >

All FAQs

Stockists Where can I buy Maxell products?

Maxell products are available from most consumer electronics online and retail stores, if you cannot find a store near you, please contact your local Maxell office who will happily advise.


Returns Procedure I need to return a Maxell product, what do I need to do?

We advise all customers in the first instance, to return the product to the retailer that you purchased from as only the retailer can offer an exchange, credit note or refund.


Technical Assistance: USB, HDD, Memory Cards I need a driver download for my USB, where can I get this? Please visit the specific USB product page to download the driver download (if available). Read more...

I need technical assistance on my USB, please help!

Please contact your local Maxell office and advise the product name and serial number (on the shaft of the drive) so that we can answer as efficiently as possible. We endeavour to answer all queries within 2 working days.


I have a Venture USB and am experiencing partition problems with Windows Vista, what shall I do? Venture USB contains two partitions - one named 'Public' and the other 'Secure'. Read more...